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Jira Service Management
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Unable to edit Summary field

Unable to edit Summary field

Hi there,

I have an issue need help please.

I have several JSM projects, all can edit the summary field except one. I want to enable the summary field for editing for that project that it can't as well, but I could not find where to modify the setting(s).

Permission of that project look okay when compare to other projects.

Can someone help me please?

1 answer

1 accepted

4 votes

Answer accepted

Hi Elaine,

Make sure that the Summary field is on the Edit screen for the project.

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Hi John, how to unsure?

Which Edit screen? Could you provide a screen shot?

Many thanks.

Elaine

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Screenshot 2024-05-02 at 9.03.28 PM.png

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Is this the screen you were talking about? If so, it's there in screen config

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Found Edit Screen page and found it. Thanks John.

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Like • John Funk likes this

Great! Glad you got it sorted.

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Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

PREMIUM

PERMISSIONS LEVEL

Site Admin

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