Slack notification for only urgent tickets

Lindsey Clopp
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May 2, 2024

How do I only notify slack via the Slack Integration if the due date field is within 2 days?

 

I tried this JQL but it didn't work 

project = YourProjectName AND created >= -2d AND "Desired Due Date" >= now() AND "Desired Due Date" <= now() + 2d

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C_ Derek Fields
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May 2, 2024

Try this:

 

project = YourProjectName AND created >= -2d AND "Desired Due Date" >= now() AND "Desired Due Date" <= 2d

C_ Derek Fields
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May 2, 2024

By the way - this will only notify people of new tickets that were created in the last 2 days and are due in the next 2 days. A ticket that has a longer time span that 4 days will never get notified.

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