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Search for alerts that either have an empty message or empty description

Anders_Bergenholtz
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May 2, 2024

Is there a way to query alerts that either have an empty message or empty description in the alert view filter or through an API call? This could happen when alerts are originating from emails. I have read this page Search queries for alerts | Opsgenie | Atlassian Support. 

Btw, why is a alert message called subject in the configuration of an alert rule, and alert description is called alert message in the alert rule. This is confusing, or have I got it wrong?

Thanks in advance, Anders

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Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 3, 2024

Hello @Anders_Bergenholtz ,

This is Shashwat from Opsgenie support and here to help! :) 

Kindly note that the "null" value isn't supported in the search queries for alerts in the Opsgenie Web UI.

Alternatively, you can use the List Alerts API endpoint to list out all alerts and then search through the results with the message/description value as blank.

Best,
Shashwat

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