Hello Opsgenie Community 👋🏼 🙂 Have any of you recently migrated from PagerDuty to Opsgenie? I would love to connect and chat more about your experience setting up on Opsgenie and bringing your t...
How can I efficiently create an on-call schedule utilizing a round-robin rule to ensure fair distribution of tickets, particularly when shifts overlap? What strategies or tools could facilitate this ...
I have multiple teams set up in OpsGenie, and they all have email alerts configured via integration. A third party will create OpsGenie alerts to those teams, and I want them to be able to select th...
Today I noticed that the options in the Analytics tab not only have changed, but the filter interface looks completely different. How do I enter a filter to find alerts that do NOT contain spe...
Please guide on how to use Oopsgenie with JSM licience. When ever i try usign it is showing to pay.
When a Incident or ticket is created in JIRA Service management it generates an OpsGenie alert. how do i embed a JSM Incident ticket link into the OPSgenie alert message.
Incoming call routing provides a phone number and manages the routing of incoming calls to this phone number based on your on-call preferences. It's also possible to send SMS messages to the numbe...
My question is somewhat similar to https://community.atlassian.com/t5/Opsgenie-questions/Datadog-integration-and-routing-best-practice-advice/qaq-p/2204954 but I'm hoping for a different solution. O...
What is opsgenie services ?
We currently have Jira and confluence products. can we list out the users in Splunk on-call and identify their Atlassian ID. Use that ID to grant access to those users to Opsgenie SSO&...
I have a team schedule for our alerts and incidents. It works fine. Now I want to create another schedule but for internal support rotation, so it should not have integrations and alerts at all...
Hi all, can someone please explain the current capabilities of Service Relationships in Opsgenie to me? I had the expectation that when Service A is impacted the dependant Service B would be impact...
Our OpsGenie is configured to receive alert emails from external services. Some of these will trigger the creation of JSM incident ticket using the OpsGenie-JSM integration. This is working well exc...
Is there a way to query alerts that either have an empty message or empty description in the alert view filter or through an API call? This could happen when alerts are originating from emails. I hav...
Whether you're using Google Calendar, Microsoft Outlook, or any other scheduling tool, integrating your on-call schedule into your preferred calendar is a beneficial practice. This process ensures yo...
We are going to ask for unmerging Jira Service Management and Opsgenie. My question is if our current setup and configuration of Opsgenie will stay the same as it is now (teams, users, integrations, ...
Hello, Looking for some details regarding the data security model of opsgenie integrations. I understand that they function as slightly more complex API endpoints, but who writes the code? And is ...
Is it possible to create nested rules in opsgenie? For example, I have 2 rules in cloudwatch, CPU utilization exceeds 80%, then alerts should come as P1. CPU utilization exceeds 70%, then ale...
I am performing a "Create Incident" operation using Api Key. Then I want to close the Incident I created using the "Close Incident" feature. However, the "Create Incident" operation does not return t...
Hello, I have the following issue: I receive alerts in mail that have the following body format: Total emails: "number of mails" I want an alert to be created, only when the "number of mai...
Dear Community, I have the postman apis for opsgenie and i am trying to get the on call schedule however i keep getting error could not authenticate even though i am using the API Key from m...
Let's assume that we have a Zabbix server with a configured OEC service. We specify the Zabbix Integration apiKey in the config file obtained from the integration settings of one of the Opsgenie Team...
Hello, I've linked site24x7 and Opsgenie together and I don't succeed to send Custom Parameters. On site24x7 I've check "Send Custom Parameters" : But I don't succeed to get it on Opsgenie. Fo...
The scenario is that I have three separate teams under an organization that works in a common US time zone. I have a contracting team working in a different time zone which fits perfectly to use the ...
how do I send an email to my opsgenie email integration address with a priority value ie subject: disk space alert body: ... body start priority: P5 ... body end
Hi, I'm setting up Opsgenie for my company and I'm facing several issues: 1. Opsgenie creates an alert each time one of the Incident rules kicks in and generates automatically Opsgenie incident bas...
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