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I want to receive an alert only based on specific request types, is there a way to setup notifications based on my preferences?
I have a couple of questions. Our Organization is more than 50+ people in jira, but I need Opsgenie for 3-5 people (I only need the voice call support option). Can Opsgenie accounts (billing) be se...
I started the free Atlassian course and some of the videos say clicking an option will start the OpsGenie however, the OpsGenie does not start. How do I get this to start? I am using Jira Service Ma...
I am trying to configure the opsgenie API for creating the alert from my spring boot 3 application. Here in the configuration class created the AlertApi bean @Bean public AlertApi g...
Hi all, some previous employee created an opsgenie account under an unknown email address. We know what the workspace is, but we cannot access it. My question is, can Atlassian tell us at least w...
Hi, I have configured the Jira Software integration for my Jira software project and can create Jira issues manually from alerts but cannot get the issue creation rule from "Create and update Jira is...
How can I efficiently create an on-call schedule utilizing a round-robin rule to ensure fair distribution of tickets, particularly when shifts overlap? What strategies or tools could facilitate this ...
I have multiple teams set up in OpsGenie, and they all have email alerts configured via integration. A third party will create OpsGenie alerts to those teams, and I want them to be able to select th...
Today I noticed that the options in the Analytics tab not only have changed, but the filter interface looks completely different. How do I enter a filter to find alerts that do NOT contain spe...
Please guide on how to use Oopsgenie with JSM licience. When ever i try usign it is showing to pay.
When a Incident or ticket is created in JIRA Service management it generates an OpsGenie alert. how do i embed a JSM Incident ticket link into the OPSgenie alert message.
My question is somewhat similar to https://community.atlassian.com/t5/Opsgenie-questions/Datadog-integration-and-routing-best-practice-advice/qaq-p/2204954 but I'm hoping for a different solution. O...
What is opsgenie services ?
We currently have Jira and confluence products. can we list out the users in Splunk on-call and identify their Atlassian ID. Use that ID to grant access to those users to Opsgenie SSO&...
I have a team schedule for our alerts and incidents. It works fine. Now I want to create another schedule but for internal support rotation, so it should not have integrations and alerts at all...
Hi all, can someone please explain the current capabilities of Service Relationships in Opsgenie to me? I had the expectation that when Service A is impacted the dependant Service B would be impact...
Our OpsGenie is configured to receive alert emails from external services. Some of these will trigger the creation of JSM incident ticket using the OpsGenie-JSM integration. This is working well exc...
Is there a way to query alerts that either have an empty message or empty description in the alert view filter or through an API call? This could happen when alerts are originating from emails. I hav...
We are going to ask for unmerging Jira Service Management and Opsgenie. My question is if our current setup and configuration of Opsgenie will stay the same as it is now (teams, users, integrations, ...
Hello, Looking for some details regarding the data security model of opsgenie integrations. I understand that they function as slightly more complex API endpoints, but who writes the code? And is ...
Is it possible to create nested rules in opsgenie? For example, I have 2 rules in cloudwatch, CPU utilization exceeds 80%, then alerts should come as P1. CPU utilization exceeds 70%, then ale...
I am performing a "Create Incident" operation using Api Key. Then I want to close the Incident I created using the "Close Incident" feature. However, the "Create Incident" operation does not return t...
Hello, I have the following issue: I receive alerts in mail that have the following body format: Total emails: "number of mails" I want an alert to be created, only when the "number of mai...
Dear Community, I have the postman apis for opsgenie and i am trying to get the on call schedule however i keep getting error could not authenticate even though i am using the API Key from m...
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